Returns & Refunds

You can request a return within 7 days of delivery. Items must be unused, unwashed, and returned with original tags and packaging intact.

Message us on WhatsApp with your order details and the reason for the return. We will guide you through the pickup or return steps.

Need a different size or colour? We're happy to exchange eligible items subject to stock availability. Reach out within the 7-day window.

Once we receive and inspect the returned item, approved refunds are processed to your original payment method or as store credit, usually within 5–7 working days.

For hygiene reasons, certain items (such as innerwear) and items marked final sale cannot be returned unless they arrive damaged or defective.

If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos and we will make it right.